Privacy Policy

Last Updated: September 2025

At Leaky Roofing LLC, we respect your privacy.  This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you contact us or request services, we may collect:

• Your name, phone number, and email address
• Your property address
• Project details and photos you provide
• Payment information (processed securely through our payment provider)

How We Use Your Information

We use your information to:

• Respond to your inquiries and schedule consultations
• Provide estimates and complete your projects
• Send project updates and follow-up communications
• Process payments
• Send marketing emails about our services, promotions, and tips for home maintenance (you can opt out anytime)
• Mail promotional materials and service reminders to your address
• Improve our services

We will never sell your personal information to third parties.

Information Sharing

We may share your information only with:

• Suppliers and subcontractors necessary to complete your project
• Payment processors to handle transactions
• Email marketing platforms (like Mailchimp, Constant Contact, etc.) to send promotional emails
• Direct mail service providers for sending physical promotional materials
• Legal authorities if required by law

We do not sell, rent, or trade your personal information with third parties for their own marketing purposes.

Cookies and Website Analytics

Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site.  This helps us improve your experience.  You can disable cookies in your browser settings.

Your Rights

You have the right to:

• Request what personal information we have about you
• Ask us to update or delete your information
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Request to stop receiving direct mail by contacting us

Marketing Communications

If you provide your email address or mailing address, we may send you:

• Information about our services
• Special promotions and seasonal offers
• Home maintenance tips and reminders
• Customer satisfaction surveys

You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us directly.  To stop receiving direct mail, please contact us with your request.

Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.  However, no internet transmission is 100% secure.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from minors.

New Jersey Consumer Privacy

As a New Jersey-based business serving NJ residents, we comply with applicable state consumer protection laws.  You have the right to request access to and deletion of your personal information.  Contact us using the information below to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time.  The "Last Updated" date at the top will reflect any changes.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us:

Leaky Roofing LLC
Phone: 609-533-1818
Email: info@leakyroofing.com

This privacy policy is designed to be clear and straightforward. If you need clarification on anything, just ask—we're happy to explain or elaborate.